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Visual Accounts Privacy Policy

Introduction.

Your right to privacy is very important. We recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner.

We believe this information should only be used to help us provide you with better service. That's why we have put a policy in place to protect your personal information. Below is a summary of our policy.

What personal information do we collect?

In general, when you visit our website and access information you remain anonymous. There are occasions where we will ask for additional information. We do this to be able to better understand your needs, and provide you with services that we believe may be valuable to you. Some examples of information that our website may collect are name, email address, address or phone number.

Newsletters and Tutorials

When you sign up for Newsletters and Tutorials, you only provide your First Name (Christian Name) and email address. You may safely unsubscribe from these Newsletters and Tutorials at any time, your details will be deleted from the Newsletter and/or Tutorial database and you will never be contacted again via those details.

Protecting your privacy.

We will take appropriate steps to protect your privacy. Whenever you provide sensitive information (for example, a credit card number to make a purchase), we will take reasonable steps to protect it. We will also take reasonable measures to protect your personal information in storage.

Credit card numbers are used only for payment processing and are not retained for marketing purposes.

Our website provides links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites.

Use of cookies.

Visual Accounts website uses cookies for various reasons. Cookies enable us to provide you with a better experience by allowing us to understand what areas of the website are of interest to our visitors. These cookies do not track individual information.

A cookie may be used to store useful information that enables our website to remember you when you return to visit us. If you choose to disable cookies in your browser, you can still access most of our website, though you may not be able to access the Forum.

Data storage.

Information that our website collects is stored and processed in databases in the United States of America and in databases in the United Kingdom.

How can you update the personal information you have provided to JQL?

You can help JQL maintain the accuracy of your information by notifying JQL of any changes to your address, title, phone number or e-mail address. In some programs, you may do this online or through customer support by following the instructions on various pages. You may also update your information by e-mail via the Contact Us page.

Receiving a copy of your information held by JQL.

You can receive a copy of all your information, if any, held by JQL. Please send a cheque or International Money Order for £5.00 (Sterling), drawn on an UK Bank, for each search required, along with your full name and address to: JQL, 9 Acorn Close, Lancaster, Lancashire, LA1 5LD, United Kingdom.

If we do not have any information about you that matches the information contained in your correspondence, we advise you of this, in writing, at the address given in your correspondence.

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